Privacy Policy

Last updated: December 2024

1. Introduction

QRunIO ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

2. Information We Collect

Information You Provide

  • Account information (name, email, company)
  • Payment information (processed securely by our payment provider)
  • Communications you send to us
  • Content you upload to qRun

Automatically Collected Information

  • Usage data and analytics
  • Log data (IP address, browser type, pages visited)
  • Device information

3. How We Use Your Information

We use collected information to:

  • Provide and maintain the Services
  • Process payments and send billing information
  • Send technical notices and support messages
  • Respond to your requests and inquiries
  • Improve and develop new features
  • Detect and prevent fraud or abuse

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data. For qRun hosted applications, data is stored in secure cloud infrastructure with encryption at rest and in transit.

If you self-host qqq, your data remains entirely under your control and is not transmitted to us.

5. Data Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Third parties that help us operate (hosting, payment processing)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger or acquisition

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt out of marketing communications

To exercise these rights, contact us at privacy@qrun.io.

7. Cookies and Tracking

We use essential cookies for authentication and site functionality. We use analytics to understand how the Services are used. You can control cookies through your browser settings.

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Data Retention

We retain your data for as long as your account is active or as needed to provide Services. You may request deletion at any time. Some data may be retained as required by law.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Services.

13. Contact Us

For privacy-related questions or concerns, contact us at privacy@qrun.io or through our contact page.